Your privacy is important to us. We take your trust seriously and are respectful of the personal information you share with us. We make significant efforts towards ensuring the privacy and security of your personal information, as further described in this policy.
What Personal Information Does Petsupplierwholesale Products Collect?
Petsupplierwholesale Products collects Personal Information you provide to us to serve your needs.
"Personal Information", is any information that enables us to identify you, directly or indirectly, by reference to an identifier such as your name (first and last), address (city, state, ZIP), email address, telephone number, identification number, location data, or online identifier.
Some examples of points of contact where your Personal Information may be collected include:
Petsupplierwholesale Products also receives information about you from other companies, including, but not limited to information on your creditworthiness for private label credit card offers and products you may be interested in purchasing. Additionally, we may also collect Personal Information about you from other third parties, such as demographic firms, to make our future service and marketing efforts more efficient and personalized for you. We generally do not receive information about EU citizens or residents from other companies; for these persons we will notify you when we receive Personal Information about you from them and the purposes for which we intend to use that information.
We may combine all information we collect and we may disclose this information within our corporate family of companies or our service providers.
When you visit our Sites we may also gather certain Personal Information automatically and store it in log files. This information may include Internet Protocol (IP) addresses or other device identifiers, browser information, Internet Service Provider (ISP), operating system, location, date/time stamp and clickstream data.
How Does Petsupplierwholesale Products Use The Personal Information Collected?
Petsupplierwholesale Products may use the information collected as follows:
What Personal Information Does Petsupplierwholesale Products Share with Others?
Affiliated Partners: Petsupplierwholesale Products may share the collected Personal Information with affiliated partner companies and licensees in order to deliver contractually designated products and services. For example, in some cases we may use service provider partners to help us perform some of these tasks, including, but not limited to, processing or fulfilling your orders or performing customer service, business analyses or quality control (e.g., we use carriers such as UPS and FedEx to deliver packages to our customers), and consequently we may share your contact information with these service providers
In such cases, we will require these service providers to enter into agreements with us regarding the confidential handling of your Personal Information.
We may also provide your contact information to your credit card issuer or to credit card processors for their purposes in processing your order. In certain instances we may disclose your Personal Information when we have reason to believe that it is necessary to identify you, contact you, to advise you of a product recall, detect and protect you or us from fraud, manage information security or bring legal action to protect your rights or the rights of Petsupplierwholesale Products. We may also disclose your Personal Information when you ask us to do so or when we believe it is required or permitted by law.
When you make a purchase through or register with the Sites, you provide us with an email address where we, or these service providers, may contact you for the purposes described in this section. For example, you may request to receive package tracking updates from one of our service providers.
Does Petsupplierwholesale Products use Third-Party Advertising?
Currently, we use third party-placed tracking pixels and cookies from the following advertising delivery partners: Google, Criteo, and DotDigital. In the future we may partner with other companies to provide interest-based advertising, both on and off our Sites.
Legal Disclosures: In the unlikely event Petsupplierwholesale Products is required to disclose Personal Information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws, Petsupplierwholesale Products will make such disclosure. In the event the ownership of all or a part of a business within Petsupplierwholesale Products were to change, Personal Information pertinent to that business's operations would likely be transferred to, or licensed for use by, the new owner.
How Can I Access And Correct Information Collected?
You can update or correct your name, address, telephone number or email address for the Sites or Petsupplierwholesale Products catalogs at any time by visiting the Sites and clicking on the My Info link at the top of the page and then completing Register/Login. To view or correct any of this information, you may also contact us by mail, phone or email as further described here
How Can I Opt Out Of Receiving Further Communications From Petsupplierwholesale Products?
How to be removed from the Petsupplierwholesale products paper catalog mailing list
You can contact us by mail, phone or email and simply request that you be removed from the catalog mailing list.
We will make every effort to implement any choice you make as soon as possible, but you should allow approximately three months for mailing change requests to be fully implemented due to lead times with external vendors on printed materials.
How to unsubscribe from the Petsupplierwholesale products email marketing list
You may click on the unsubscribe link on any promotional emails you receive from Petsupplierwholesale Products. The unsubscribe link is located at the bottom of the email. You may also contact us by mail, phone or email for removal. Once you have unsubscribed, you will be removed from receiving future email solicitations, apart from those that have already been processed before this request was received. Note that unsubscribing from promotional emails will not affect your receipt of order status emails which will still be provided to you after purchasing online.
Does Petsupplierwholesale Products Send Unsolicited Promotional Emails?
No. Petsupplierwholesale Products only sends marketing email offers to customers who have explicitly requested them. To request occasional promotional email offers, notifying you of special deals, web-only offers, product previews, and in-store events for stores near you, you may sign up for Email Offers on the Sites, or call, fax or write us at the address listed above. To remove your name from any email offer list, click the unsubscribe link in any of our marketing emails you receive, login to My Account under the My Info section, or contact our Customer Service Center. Registered users who have purchased from the Sites will receive standard order status communications, such as order confirmation, shipping dates, etc. via email at the registered email account the user has designated. Your choice to opt-in or opt-out of promotional emails will not affect the order status and registration service.
How Does Petsupplierwholesale Products Safeguard the Personal Information Collected?
Petsupplierwholesale Products protects against unauthorized disclosures by limiting access to only those Petsupplierwholesale Products employees who need the Personal Information to do their jobs. Petsupplierwholesale Products employees are trained about their responsibility to protect our customers' privacy. We limit the Personal Information we provide to outside companies to only the Personal Information we believe is appropriate to enable them to carry out their responsibilities under our contracts or to offer you products and services we think might be of interest to you. We contractually require that the Personal Information provided be used only for the specifically authorized purpose and that its confidentiality be maintained.
Is My Online Transaction Secure?
Yes. We use prevailing security technology to ensure that your shopping experience will be safe and secure. We encrypt your Personal Information, including your name, address, and credit card number when transmitting over the Internet using Secure Socket Layer (SSL) security technology. We strive to update our security procedures and enhance our Sites to meet prevailing encryption standards.
You can check for a secure connection by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."
PLEASE NOTE THAT NORMAL E-MAIL (such as using the contact us form on the Sites, or sending an email via your home email service) IS NOT ENCRYPTED AND THUS IS NOT A SECURE MEANS FOR TRANSMITTING CREDIT CARD INFORMATION OR ANY PERSONAL INFORMATION YOU WISH TO KEEP PRIVATE AND SECURE.
Where is my Personal Information Stored?
The Personal Information we receive will be held in the computers and systems of our offices and data centers in the United States, and the offices and data centers of our service providers, and may be accessed by or given to our staff or designees working outside the United States or the European Union.
If you are outside the United States, please note that your Personal Information may be processed by us in the United States, where laws regarding data protection may be less stringent than the laws in your country. By using our Sites and by providing any Personal Information to the Sites, all users, including without limitation users in Canada and the European Union, fully understand and expressly consent to the collection and processing of such Personal Information in the United States.
You can choose to have your web browser notify you every time a cookie is being sent to you or you can turn off cookie acceptance altogether. Note that if you disable cookies, your overall shopping experience may be adversely affected as certain functionality will not work without cookies. You are welcome to contact us via phone, e-mail or postal mail for shopping assistance if you do not wish to use our website.
Does Petsupplierwholesale Products Aggregate Information?
Petsupplierwholesale Products has selected Google Analytics to assist us in improving our Sites. Google Analytics collects information on our Sites through first-party data collection by placing cookies on your computer. The information that is collected through these cookies is aggregated and anonymized by Google Analytics to provide information such as how people navigate through our Sites, and how to improve the overall shopping experience. Google Analytics does not collect credit card, username or password information. The information that is collected by Google Analytics is analyzed by Google Analytics and is accessed by Petsupplierwholesale Products through a secure web connection. Google Analytics is required to maintain all information collected and its analysis in confidence. As a visitor to the Sites, you have the choice to deactivate the ability of Google Analytics to include your usage in its analytics. To learn more about Google Analytics privacy, please visit https://support.google.com/analytics/answer/6004245.
What is the Petsupplierwholesale Products Policy with Respect To Data Collection From Children?
Petsupplierwholesale Products does not knowingly collect any Personal Information from children under the age of 13 on our Sites.
If we become aware that an individual is under the age of 13 and has submitted any Personal Information to Petsupplierwholesale Products for any purpose without prior verifiable parental consent, we will delete his or her Personal Information from our files.
For more information on laws protecting children's privacy online, visit the US Federal Trade Commission's web site on the 1999 Children's Online Privacy Protection Act (COPPA) at http://www.ftc.gov/privacy/privacyinitiatives/childrens.html.
In the future, we may offer updated or enhanced versions of our mobile applications that include additional features created by us or using third party functionality. Our applications or the third party may automatically collect information about your precise location from your device, but only if you allow it.
Does Petsupplierwholesale Products use Social Media Plug-ins?
Petsupplierwholesale Products invites you to socialize and share your fashion inspiration, finds and purchases with your friends using Social Media tools such as Facebook, Twitter, Pinterest and Instagram. If you choose to use these tools, you may be sharing certain profile elements, including your comments. This sharing is subject to each social media program's privacy policies. We also use Facebook Social Plugins to allow Facebook to share information and friends' activities with its members while they are on our website. For example, Social Plugins allow Facebook to show you and your friends' "Likes" on our product pages if you are logged into Facebook while shopping at PetEdge.com or BossPetEdge.com. Petsupplierwholesale Products does not receive or control any of the content from Facebook Social Plugins. To remove a Facebook "Like" through REEDS.com, place your cursor in the "grayed out" Like button and click on the "X" that appears. This removes the "Like" from your Facebook Page, as well as from Petsupplierwholesale Products’ websites. You can also delete comments made while at PetEdge.com or BossPetEdge.com from your Facebook Page.
For more information about Facebook Social Plugins and other social media tools, click here: https://developers.facebook.com/docs/plugins/.
Is it safe to click on Links to Other Websites and Services?
Does Petsupplierwholesale Products Recognize Browser Do Not Track Signals?
Our Sites typically honor Do Not Track signals for the most popular web browsers; however it is possible that a web browser or one of our service providers may make a modification, update or release which would cause this functionality to fail on our Sites. To learn more about browser tracking signals and Do Not Track, please visit http://www.allaboutdnt.org/.
What Are My European Data Subject Rights?
Under EU data protection law, individuals within the European Economic Area (“EEA”) have the right to prevent Petsupplierwholesale Products processing your Personal Information for marketing purposes. We will usually inform you (before collecting your Personal Information) if we intend to use your Personal Information for such purposes or if we intend to disclose your Personal Information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your Personal Information. You can also exercise the right by contacting us at our Customer Service Center by phone, email or postal mail.
Under European data protection law, in certain circumstances, individuals within the EEA have the right to:
You can exercise any of these rights by contacting us at our Customer Service Center by phone, email or postal mail.
Whom Do I Contact If I Have Additional Questions or Concerns About This Policy?
For more information on privacy in general, please visit the US Federal Trade Commission's site on Privacy Initiatives at http://www.ftc.gov/privacy/index.html or the Electronic Privacy Information Center, http://www.epic.org/, a public interest research center clearinghouse for privacy issues.
What happens to my information if Petsupplierwholesale Products is sold?
Petsupplierwholesale Products aims to continue to serve customers in this manner for generations to come. In the unlikely event that Petsupplierwholesale Products is sold in part or in whole, any customer Personal Information owned by Petsupplierwholesale Products may be transferred with the change of ownership.